FAQ
What does ChillBox.food sell?What does ChillBox.food sell?
ChillBox.food focuses only on meats, poultry, fish and seafood, fresh or frozen depending on product availability.ChillBox.food fokus hanya pada daging, unggas, ikan dan seafood, segar atau beku sesuai ketersediaan produk.
When do you deliver?When do you deliver?
Orders placed today are processed the next morning and delivered Monday to Saturday before 5 PM.Pesanan yang dibuat hari ini diproses besok pagi dan diantar Senin sampai Sabtu sebelum jam 5 sore.
Do you use trucks?Do you use trucks?
No. We do not operate a weekly truck route. We deliver confirmed paid orders directly to the customer address.Tidak. Kami tidak menggunakan rute truk mingguan. Kami mengantar pesanan yang sudah dibayar langsung ke alamat pelanggan.
How are items kept cold?How are items kept cold?
Products are packed in insulated styrofoam ChillBox packaging with cold packs or ice as needed during delivery.Produk dikemas dalam kemasan styrofoam insulated ChillBox dengan ice pack atau es sesuai kebutuhan selama pengiriman.
What payments are accepted?What payments are accepted?
Bank transfer and e-wallet payments only. Cash on delivery is not accepted.Hanya transfer bank dan e-wallet. COD tidak diterima.
Are prices higher than supermarkets?Are prices higher than supermarkets?
Our goal is to keep prices comparable to supermarkets while adding the convenience of chilled next-day delivery.Tujuan kami adalah menjaga harga sebanding dengan supermarket sambil memberi kemudahan pengantaran dingin keesokan hari.